Deleting a Rule

Rules can be deleted if necessary in the right window of the Routing Groups page under Routing Rules -OR- in the Routing Rules page.

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To delete a rule:

1.

In the Routing Groups page (Routing > Routing Groups) in the right window of the page, select the rule to delete and then click the delete rule icon -OR- click the adjacent vertical ellipsis and from the popup, select Delete.

2.

In the Routing Rules page (Routing > Routing Rules), select the rule to delete and click the delete icon .

3.

Confirm the action in the prompt.